Privacy policy

Privacy policy

Lukali & Co · Last updated: September 16, 2025

This Privacy Policy explains how Lukali & Co ("we", "us", "our") collects, uses, and protects your personal information when you visit our site, make a purchase, or contact us. By using our site or services, you agree to the practices below. If you don't agree, please don't use the site.

Updates to this policy. We may update this policy to reflect changes in our practices, the law, or how we operate. Updates are posted here with a new "Last updated" date.

Information we collect. We collect what we need to sell to you and support you:

• Contact details: name, email, phone, billing and shipping address.
• Order details: purchase history, payment confirmation, returns and exchanges.
• Account details: username, password and security information, if you create an account.
• Shopping activity: items viewed, added to cart, and saved.
• Support: what you tell us when you contact us.
• Technical data: device, browser, IP address, and site usage through cookies and analytics.

Cookies and tracking. Like most sites, we use cookies and similar tools to run and improve the site, remember your preferences, understand how the site is used, and show relevant marketing. You can control cookies in your browser; turning them off may affect how the site works.

How we use your information. We use it to process and fill orders, talk to you about purchases, returns and support, improve your experience, prevent fraud, and send marketing you can opt out of anytime.

How we share information. We share only what's needed to run the business: trusted service providers (Shopify, payment processors, shipping partners), marketing partners, and legal authorities when the law requires it. We don't sell personal data.

Children's privacy. The site isn't meant for children under 16, and we don't knowingly collect their data. If you think a child gave us information, contact us and we'll remove it.

International users. Your information may be processed outside your country, including in the United States, by us and our service providers, with standard safeguards in place.

Data retention. We keep your information only as long as we need it to provide the service, meet legal obligations, and protect the business.

Your rights. Depending on where you live, you may be able to access the data we hold, ask for corrections or deletion, opt out of marketing, or get a copy of your data. To use these rights, contact us below.

Contact. Lukali & Co, 1945 West Vista Way, Vista, CA 92083. lukaliandco@gmail.com · (760) 884-9090.